Have you visited a tourist information office? Have you called a Tourist Office? Are you a client of the commercial service? Rouen Normandy Tourism holds a Quality Tourism seal of approval and is looking for your opinion.
Criteria that will be evaluated daily thanks to your answers include accessibility of the Tourist Office, attitudes and skills of the staff, provision of information, the range of local products on sale, comfort and cleanliness of the premises, waiting time and friendliness.
The Tourist Office team is committed to improving its services by taking your experiences into consideration. The questionnaire is available in 6 languages: French, English, Italian, Spanish, Dutch and German.
In order to learn your thoughts, your comments, your ideas or suggestions, we thank you kindly for sparing us a little of your time in answering the satisfaction survey.