Cruise Terminal & Passenger Services

Cruise Terminal & Passenger Services

When you stop in Rouen, the Tourist Office team will welcome the passengers and the crew disembarking from your boat. Each stopover is an opportunity for us to welcome you in your language with the documents we have to offer (maps, guides, magazines, audio guides, and more). The cruise terminal welcomes upwards of 98 000 passengers each year.

Welcome to the cruise terminal

Your stop in Rouen will be unforgettable and discovering the city of Rouen will become the highlight of your cruise.
The welcome for passengers and crew members is provided by the multilingual staff at the Tourist Office. At each stop, a personal service tailored to your needs is available.

We provide you with city maps (available in 10 languages), the tourist map of the region and of Normandy. We are pleased to offer you the Tourist Office Magazine (in French or English).

We can also provide you with a wide range of services during your stopover: shuttle, transport, guided tours, entertainment, shopping, taxis, restaurant reservations…